Terms & Conditions

STORE POLICY

By accessing our website, you, the user, agree to the Terms and Conditions as set forth here. These terms and conditions may change at our discretion at any time, and without prior notice. All orders and purchases made through this website are equally governed by these Terms and Conditions.

Use of and orders placed on this website are governed by the laws and courts of the State of Pennsylvania, and by the applicable laws of the United States of America. The user is also responsible for complying with these laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply.

Millcreek SoapErie may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes and weights are approximate. All prices listed are in United States dollars and all charges will be processed in United States dollars. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order.

Millcreek SoapErie reserves the right to limit the quantity of items that you may buy on our website. Millcreek SoapErie reserves the right to cancel any orders at our discretion.

Millcreek SoapErie will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. We are not responsible for delivery delays beyond our control. We will endeavor to notify user if delivery is delayed. All items purchased on the Millcreek SoapErie website are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.

All textual and graphic content on this site, its organization and presentation, our organization, and our domain name are the property of Millcreek SoapErie, and are therefore copyrighted by us. The materials, information, and/or photographs on this site may not be copied, reproduced, posted, or republished in any way. They may not be downloaded, displayed, or printed by the user for non-commercial and lawful personal use without express written consent from Millcreek SoapErie. The republication or use of these materials, information, and/or photographs on any other website without prior written consent from Millcreek SoapErie is prohibited, and all rights are reserved.

The trademarks, logos, and service marks displayed on this site are registered and unregistered trademarks of Millcreek SoapErie and others, and your own personal or commercial use of them is prohibited. Images of people used on this site are used with permission or in accordance with applicable law. Reuse of them without permission may violate the privacy and publication rights of those persons.

Using Linked Content

The Millcreek SoapErie site may provide links to other websites. All third-party sites are independent of Raison Éthique's, and therefore we have no control over, and no liability for, those websites or their contents, or their use. Third-party links are provided for your convenience, and it is your decision to access them at your own risk.

User-Provided Content

By submitting content to our social media platforms, users warrant that they have full right and authority to submit that content to the Raison Éthique website or social media webpage, and that they have sole copyright and proprietary right over that content. Users may not contribute, post, or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. Millcreek SoapErie reserves the right not to publish, or to remove, any content we deem inappropriate for any reason, without question.

Customs

When ordering products from Millcreek SoapErie for delivery outside of the United States of America, the recipient may be subject to import duties and/or taxes. All charges for duty, taxes, and customs clearance are the sole responsibility of the recipient. Millcreek SoapErie has no control over these charges and cannot predict what they will be. Customs policies vary from country to country, and it is the buyer's responsibility to contact their local customs office for further information. Please note that when ordering from Millcreek SoapErie, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Please be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.

Our Liability

The Millcreek SoapErie website and associated social media pages should be accessed and used at your own risk. Though reasonable efforts have been made to ensure the website is current and contains no inaccuracies or errors, no guarantees are made that the website's content will be error-free, accurate, complete, or current at any or all times. When a mistake is noticed, Millcreek SoapErie will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet shipped may be cancelled.

Millcreek SoapErie is not responsible for lost, incomplete, illegible, misdirected, or stolen messages or mail, unavailable connections, failed, incomplete, or garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications.

Millcreek SoapErie and our owners and employees are not liable for any damages arising out of or related to access to or use of our site, sites we link to, whether or not these damages are foreseeable and whether or not we have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental, or punitive damages.

This agreement between Millcreek SoapErie and you, the user, supersedes any and all prior agreements and understandings pertaining to this subject matter. This agreement may be changed at any time by Millcreek SoapErie, at any time, without prior notice, and without recourse.

Changes to Our Terms of Use

Millcreek SoapErie may update our Terms of Use in the future. We will notify you about material changes to our Terms of Use by placing a prominent notice on our website. All changes will remain in compliance with federal and state privacy legislation.

Wholesale Inquiries

Interested in featuring our exquisite products in your retail establishment? If you are seeking information on wholesale opportunities with Millcreek SoapErie, we are here to assist you. Our aim is to help your business flourish by offering our high-quality, handcrafted items. Contact us to explore the possibilities and learn more about how our products can elevate your offerings.

PRIVACY & SAFETY

This privacy policy sets out how we, Millcreek SoapErie, collect, use, and protect any information that you provide when using this website.

Millcreek SoapErie is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Occasionally, Millcreek SoapErie may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes that we may have made. This policy is effective from January 2025.

Data Collection and Storage

Millcreek SoapErie may collect personal and non-personally identifiable information about you when you register with or place an order for Raison Éthique products. Any personal information collected by Millcreek SoapErie may be stored and processed in the US or any other country in which Millcreek SoapErie or its service providers maintain facilities.

Children Under the Age of 18

This website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to the website. Millcreek SoapErie does not knowingly collect personal information from children under the age of 18. If you are a child under the age of 18, please do not register on the website, make any purchases through the website, or send any information about you to us, including but not limited to your name, address, telephone number, or email address. If you discover that Millcreek SoapErie may have collected personal information from or about a child under the age of 18, please contact us at the address or telephone number set out in the contact section below so that we may remove the information from our records.

Data Usage and Accuracy

Any personal information and non-personally identifiable information which you provide through this website or which Millcreek SoapErie collects shall be used for statistical and marketing purposes, processing your order, managing your account, responding to any comments or questions you may have and, if you agree, Millcreek SoapErie may occasionally contact you by email to inform you about forthcoming events, products, sales, and/or promotions.

Millcreek SoapErie will endeavor to ensure that reasonable steps are taken to create accurate records of any and all personal information provided by you through this website. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information. It is the responsibility of the Buyer to keep Millcreek SoapErie informed of any changes to name, address, email address, and/or telephone number. If you advise us that your personal information is no longer accurate, we will make corrections so far as is practicable. Please update your records if any of the information you submitted during registration changes. Should you no longer wish to receive communications from Millcreek SoapErie, please use the "Contact Us" link found at the bottom of our site.

Disclosing Information to Third Parties

Millcreek SoapErie uses other companies to perform functions on its behalf, in relation to the purposes included within this policy. Such functions include, but are not limited to, credit/debit card validation and authorization, web hosting, data analysis, order fulfillment, and promotional mailings. Any third party used by Millcreek SoapErie may be provided with access to your personal information, but only where this information is necessary and/or relevant for them to perform their business functions. Your personal and non-personal information shall not be used for any other purpose. Millcreek SoapErie always stipulates that third parties adhere to the same procedures that we follow with respect to your personal and non-personal information.

Cookies are small pieces of information that are stored by your internet browser on your computer's hard drive. Millcreek SoapErie uses cookies to: place items in your shopping cart; keep track of your current order, should you wish to complete your order at a later time; help identify you as you move throughout Raison Éthique's website; provide site usage, information which together with purchasing information will help us to improve your shopping experience; improve and develop products and services we offer. These cookies do not store any personal information. You may need to enable cookies in order to use our website.

Other Websites

Millcreek SoapErie‘s website may contain links to other websites. This Privacy Policy only applies to the Millcreek SoapErie
website and does not apply to other websites. Millcreek SoapErie is not responsible for the privacy practices and policies of these third parties.

Security

Millcreek SoapErie takes the privacy of our customers very seriously, and we are committed to protecting the security of your data, both on and offline. For security reasons, Millcreek SoapErie strongly recommends that you do not send any credit card numbers by standard email and only use the secure facility provided to you on our website.

Fraud Prevention

Millcreek SoapErie reserves the right to cooperate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities, and this may require the disclosure of personal information. If such an investigation requires disclosure of personal information kept in our records, we may be required by law to cooperate. We also reserve the right to report improper or unlawful user activities on our site, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

Consent

When you shop on the Millcreek SoapErie website, we ask you to input personal information such as your name, email address, billing and shipping address, telephone number, product selections, and credit/debit card information. When you submit your personal information on this website, you will be asked to consent to the processing of your order and transfer of your personal information during the checkout stage, as outlined in this Policy.

Contact

Should you have any questions or concerns regarding our website or any information contained within our Privacy Policy, please email us using the Contact link provided.

Changes to this Privacy Policy

Millcreek SoapErie may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by placing a prominent notice on our website. All changes will remain in compliance with federal and state privacy legislation.

Payment Methods

- Secure Credit / Debit Card Transactions
- Convenient PAYPAL Payments
- Offline Payment Options